Terms and Conditions of Sale

Last updated: May 28, 2025

Warning: These terms and conditions of sale are translated into different languages on the website for information purposes only. Only the French version has legal value in the event of a dispute. The original French version is available at: flyddiction.com/cgv

Article 1 – Purpose – Scope

These Terms and Conditions of Sale apply, without restriction or reservation, to any purchase of educational paragliding flight services offered by SARL FLYDDICTION to consumers and non-professional Clients.

FLYDDICTION is a limited liability company whose role is to connect sports and free-flight professionals with Clients. These professionals are self-employed, duly qualified, declared and insured. They are responsible for the entire activity. The performance of the service is the sole responsibility of the professional(s) in charge of supervising the activity. The client may not bring any claim directly against SARL FLYDDICTION once the professional(s) have accepted responsibility for the service.

SARL FLYDDICTION therefore acts in the name and on behalf of the paragliding instructors providing the educational services sold. FLYDDICTION acts as a reseller structure in the name and on behalf of these independent paragliding instructors.

As part of these services, FLYDDICTION ensures its clients have access to the services of independent, state-certified instructors specialized in teaching the activity in question. FLYDDICTION plays only the role of a transparent intermediary between the independent provider and the clients.

A transparent intermediary is defined as one who contracts with clients in the name and on behalf of a person it represents under a mandate, presenting itself to them as a simple representative.

FLYDDICTION’s scope of action:

• FLYDDICTION’s main mission is customer prospecting and the sale of sports activities, the teaching of which is provided by the independent provider, a certified and/or state-certified paragliding instructor.
• Acting as a simple transparent intermediary, it invoices and collects payment for the services sold in the name and on behalf of the independent provider under the mandate granted by the latter.

As such, the relationship between the principal and the independent provider (the paragliding instructor) is not subject to any subordination. They are not subject to any management or control power from the principal regarding the choices they may make in the exercise of their activity.

FLYDDICTION acts exclusively under a written mandate, concluded with each independent instructor, for prospecting, selling and collecting payment for services in the name and on behalf of the instructor.

FLYDDICTION is only responsible for the proper execution of its intermediary mission (booking, transmission of information, etc.), and not for the flight service itself.

FLYDDICTION is covered by professional civil liability insurance covering its intermediation/connection activity, taken out with: MAIF - CS 90000 – 79038 Niort cedex 9. More details in the legal notice of FLYDDICTION.

Each instructor undertakes to be insured for the flight service.

The products are those offered for sale by the Seller on the website flyddiction.com, by email, or by phone. These terms and conditions of sale specify in particular the conditions of booking, payment, performance, cancellation or refund of these services.

The services offered for sale are “educational tandem paragliding flights” and their optional add-ons, also as educational elements:

• “photo/video capture”
• “freestyle”

These Terms and Conditions of Sale apply to the exclusion of all other conditions, in particular those applicable to in-store sales or via other distribution and marketing channels.

These Terms and Conditions of Sale are accessible at any time on the website flyddiction.com and shall prevail, where applicable, over any other version or any other contradictory document.

The Client declares having read these Terms and Conditions of Sale and having accepted them when registering for an educational tandem flight, as well as the website terms of use of flyddiction.com

As these Terms and Conditions of Sale may be modified later, the version applicable to the Client’s purchase is the one in force on the website on the date the order is placed.

Unless proven otherwise, the data recorded in the Seller’s IT system constitutes proof of all transactions concluded with the Client.

In accordance with the French Data Protection Act of January 6, 1978, the Client has, at any time, a right of access, rectification and objection to all of their personal data by writing, by post and providing proof of identity, to the Seller’s address.

Validation of the order by the Client constitutes acceptance without restriction or reservation of these Terms and Conditions of Sale.

The Client acknowledges having the required capacity to contract and purchase the Services offered on the website flyddiction.com

Article 2 – Company identity

The seller’s information and contact details are as follows:

SARL FLYDDICTION
Limited liability company with share capital of €1,000
SIRET: 942 764 499 00011
RCS Annecy
Address: APT B01 – 213 Chemin des Modioures, 74480 Passy, France

Article 3 – General framework for tandem flights

For educational tandem flights, flight times are given for information only and the landing location is not guaranteed.

The tandem flight may be refused by the instructor depending on safety conditions. In this case, please refer to the “force majeure” articles.

The Client must wear suitable clothing as specified on the website. Before the flight, the Client must provide any useful information about their state of health or any precautions to be taken during the flight so that it takes place under the best conditions. The required conditions are specified on the website of the French Free Flight Federation (ffvl.fr).

FLYDDICTION reserves the right to cancel due to the physical or psychological incapacity of the client/beneficiary, for their safety or that of the instructor, including but not limited to an excessive fear of takeoff. In this case, the refund of the unperformed service is at FLYDDICTION’s discretion.

It is the Client’s responsibility, for their safety or that of the instructor, to book the flight corresponding to their physical condition and the weight restrictions stated in the Product Descriptions. FLYDDICTION cannot be held liable if the Client fails to meet their obligations in this regard.

In the event of subscribing to the “photo/video capture” option, once the client has their photos and videos from the flight, they are solely responsible for them. Any loss due to misuse or misplacement of the photos and videos is solely the client’s responsibility. FLYDDICTION does not keep copies of the photos and videos and will not compensate the Client for any potential losses.

FLYDDICTION reserves the right to use the Client’s photos and videos. To object to the use of their photos and videos for promotional purposes, the client must send a written request to info@flyddiction.com.

Clients must arrive at the meeting point at least 15 minutes before the scheduled time. Out of respect for other Clients and for proper schedule management, in the event of late arrival at the meeting point by the Client/Voucher beneficiary, FLYDDICTION reserves the right to shorten the flight duration according to the length of the delay, or to cancel the flight if the delay does not allow the service to be carried out under the necessary conditions for the Client or the other Clients on the same rotation. In this case, the full amount will be due.

Failure to show up at the meeting point will result in cancellation of the service, with no possibility of rescheduling. The full amount will remain due.

Transport back up to the takeoff site is not included in the Service and cannot be subject to any discount if the flight does not take place or does not take place.

Article 4 – Orders

It is the Client’s responsibility to select on the website flyddiction.com the Services they wish to order, or to register by phone at 0665681643 or by email via info@flyddiction.com

Contractual information is presented in French and is confirmed at the latest at the time the Client validates the order.

Service offers are valid as long as they are visible on the website, subject to availability.

Except in special cases, the sale will only be considered final after the Client is sent confirmation of acceptance of the order by the Seller by email and after the Seller has received full payment of the price.

For orders placed exclusively online, the registration of an order on the Provider’s website is completed when the Client accepts these Terms and Conditions of Sale by ticking the box provided for this purpose and validates their order. The Client has the possibility to check the details of their order, its total price and to correct any errors before confirming their acceptance (Article 1127-2 of the French Civil Code). This validation implies acceptance of all of these Terms and Conditions of Sale and constitutes proof of the sales contract.

It is therefore the Client’s responsibility to check the accuracy of the order and to report any error immediately.

Any order placed on the website flyddiction.com constitutes the formation of a distance contract between the Client and the Seller.

The Seller reserves the right to cancel or refuse any order from a Client with whom there is a dispute relating to payment for a previous order.

The Seller reserves the right to refuse orders for the same Service in large quantities.

For tandem flights, the Service can be purchased directly as a flight or via either a gift cheque valid for one year or a gift voucher stating a date and time.

For gift vouchers, no refund may be requested. However, gift vouchers are not nominative and can be transferred or given as a gift.

For online purchases, the invoice is validated immediately and automatically.

Article 5 – Prices

The Services are provided at the prices in force shown on the website flyddiction.com at the time the order is registered by the Seller. Prices are expressed in euros, all taxes included (the educational tandem paragliding flights part is not subject to VAT).

Prices take into account any discounts that may be granted by the Seller on the website flyddiction.com

These prices are firm and not subject to revision during their period of validity, as indicated on the website flyddiction.com. The Seller reserves the right, outside this period of validity, to change prices at any time.

Payment corresponds to a deposit of approximately 20 to 30% depending on the product. This deposit can only be refunded if the cancellation is made by FLYDDICTION. In the event of cancellation by the client, the deposit will only be refunded if the cancellation occurs at least 48 hours before the flight.

For direct purchases on the educational tandem flight schedule, a systematic refund will be made in the event the flight does not take place due to weather (and only in this case).

Change or cancellation of a service at the client’s request:

Cancellation:

• with 48 hours’ notice: 100% refund
• less than 48 hours before: no refund

Move the date or time forward: free of charge if there is availability in the schedule.

Reschedule a flight to a later date:

• with 48 hours’ notice: free of charge
• less than 48 hours before: not possible.

Cancellation or change of a service at FLYDDICTION’s request: 100% refund of sums paid to FLYDDICTION.

For gift vouchers, no refund may be requested.

Article 6 – Payment terms

All orders are payable in euros, including all taxes and mandatory contributions.

For tandem flight gift vouchers, payment can be made by bank card on the website flyddiction.com

For deposits required when registering for a flight, payment can be made by bank transfer, bank card or cheque. The bank cards accepted on the website flyddiction.com are: Carte Bleue, Visa, and MasterCard.

The Buyer guarantees FLYDDICTION that they have the necessary authorizations to use the payment method they have chosen for their order when registering their order form.

FLYDDICTION reserves the right to suspend or cancel any execution of an order and/or delivery, whatever its nature and level of execution, in the event of non-payment or partial payment of any sum due by the Buyer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the website flyddiction.com

Penalties in an amount equal to the legal interest rate increased by five points apply automatically to unpaid amounts after a period of ten days following the payment date or upon notification of rejection of bank card payment for any other means of payment. Delivery of any new order may be suspended in the event of late payment or partial payment of a previous order, notwithstanding the provisions herein.

FLYDDICTION reserves the right to request a photocopy of the Buyer’s ID card and/or, where applicable, the bank card (front side only) for any payment by bank card.

As part of the fight against online fraud, information relating to your order may be transmitted to any third party authorized by law or designated by FLYDDICTION solely for the purposes of verifying the Buyer’s identity, the validity of the order, the payment method used and the intended delivery.

When a means of payment is issued by a banking institution, only means issued by a banking or financial institution authorized to operate in France are accepted by FLYDDICTION.

To ensure the security of payment by bank card, the Buyer must provide FLYDDICTION with the card verification value (CVV) shown on the back of the bank card used by the Buyer.

FLYDDICTION uses a secure payment tool via the Stripe online payment platform and solution. Payment security is based on Buyer authentication and the confidentiality of all data. To ensure this security, Stripe uses proven cryptography techniques via the SSL protocol and complies with the various banking regulations applicable in France.

Article 7 – Provision and performance of Services

The Services ordered by the Client are provided, as far as possible, on the date indicated and selected by the Client.

Failing that, the Provider may, at its discretion for tandem flights, offer another date, a gift voucher or a refund. Tandem flights may be cancelled or rescheduled at any time for reasons of weather conditions or the instructors’ good health.

Any item remains under the sole responsibility of its owner during the performance of the service. Any item lost during flights or transport will in no case be the responsibility of SARL FLYDDICTION or the instructors providing the service.

Gift vouchers for a tandem flight are valid for 1 year from their purchase date. The end date of validity is indicated on the voucher itself along with the unique voucher number.

This 1-year period may be extended upon request to the seller.

After the 15-day withdrawal period, a gift voucher is no longer refundable by the seller.

A gift voucher is not nominative; it can be used by anyone in possession of it, as long as it has not been used.

Article 8 – Right of withdrawal

In accordance with the law, the Client has a withdrawal period of 14 days from the conclusion of the contract to exercise their right of withdrawal with the Provider and cancel their order, without having to justify reasons or pay a penalty, for exchange or refund, unless performance of the services has begun, with the Client’s agreement, before the end of the withdrawal period.

The right of withdrawal may be exercised by email using the attached withdrawal form, also available on the website flyddiction.com, in which case an acknowledgement of receipt on a durable medium will be immediately communicated to the Client by the Provider, or by any other unambiguous statement expressing the wish to withdraw, including by postal mail addressed to the Provider, either by letter or by email mentioning the order concerned by this withdrawal.

In the event the right of withdrawal is exercised within the above period, only the price of the Services ordered is refunded.

The refund of sums actually paid by the Client will be made within a maximum period of 1 month, at the latest from receipt by the Provider of the Client’s notification of withdrawal.

After this period, any cancellation less than three weeks before the selected date or period will not give rise to a refund.

Services ordered less than 14 days in advance by the Client will not benefit from the right of withdrawal.

These Services will therefore be concluded definitively as soon as the Client places the order according to the terms specified in these Terms and Conditions of Sale.

If the client refuses to take off at the launch site, the service will be billed in full.

A willingness check may be carried out without the parents being present for children under 14.

Article 9 – Provider liability – Warranty

In accordance with legal provisions and without additional payment, the Provider guarantees the Client against any lack of conformity or hidden defect resulting from a design or performance defect in the Services ordered, under the conditions and according to the terms defined in the appendix to these Terms and Conditions of Sale.

In order to assert their rights, the Client must inform the Provider, in writing, of the existence of defects or non-conformities within a maximum period of 3 days from the provision of the Services.

The Provider will refund or correct, or have corrected (as far as possible), the services deemed defective as soon as possible. The refund will be made by credit to the Client’s bank account or by bank transfer.

The Provider’s warranty is limited to reimbursement of the Services actually paid for by the Client, and the Provider cannot be considered liable or in default for any delay or non-performance resulting from the occurrence of a force majeure event as commonly recognized by French case law.

The Services provided via the Provider’s website flyddiction.com comply with the regulations in force in France. The Provider’s liability cannot be engaged in the event of non-compliance with the legislation of the country in which the Services are provided, which it is the Client’s responsibility, as they are solely responsible for the choice of Services requested, to verify.

Article 10 – Data protection

In application of Law 78-17 of January 6, 1978, it is recalled that the personal data requested from the Client is necessary for processing their order and issuing invoices, in particular.

In accordance with Regulation (EU) 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data (GDPR), the data collected on this website is processed in compliance with the regulations in force.

This data may be communicated to any partners of the Seller responsible for the execution, processing, management and payment of orders.

The processing of information communicated via the website flyddiction.com can be consulted directly on the website flyddiction.com via the legal notice page and the page specifying the cookie management policy.

You have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, contact info@flyddiction.com.

Article 11 – Intellectual property

The content of the website flyddiction.com is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement offence.

In addition, the Seller remains the owner of all intellectual property rights to the photographs, presentations, studies, drawings, models, prototypes, etc., produced (even at the Client’s request) for the purpose of providing the Services to the Client.

The Client therefore refrains from any reproduction or use of said studies, drawings, models and prototypes, etc., without the Seller’s express prior written authorization, which may be subject to financial consideration.

Article 12 – Unforeseeability

In the event of a change in unforeseeable circumstances at the time the contract is concluded, in accordance with the provisions of Article 1195 of the French Civil Code, the Party that has not agreed to assume a risk of excessively onerous or dangerous performance may request a renegotiation of the contract from its contracting party.

Article 13 – Specific performance

In the event of a breach by either Party of its obligations, the Party that is the victim of the breach has the right to request specific performance of the obligations arising hereunder. In accordance with the provisions of Article 1221 of the French Civil Code, the creditor of the obligation may pursue this specific performance after a simple formal notice, sent to the debtor of the obligation by registered letter with acknowledgement of receipt that remains unsuccessful, unless it proves impossible or there is a manifest disproportion between its cost for the debtor and its interest for the creditor.

Article 14 – Force majeure

The Parties cannot be held liable if the non-performance or delay in performance of any of their obligations as described herein results from a force majeure event, within the meaning of Article 1218 of the French Civil Code, including unacceptable safety or weather conditions as assessed by the instructor in charge of the course or flight concerned.

The Party noting the event must inform the other Party without delay of its inability to perform its service and justify this to the other Party. The suspension of obligations cannot in any case be a cause of liability for non-performance of the obligation in question, nor give rise to the payment of damages or late penalties.

Performance of the obligation is suspended for the entire duration of the force majeure if it is temporary and does not exceed one day. Consequently, as soon as the cause of the suspension of their reciprocal obligations disappears, the Parties will make every effort to resume normal performance of their contractual obligations as quickly as possible. If the impediment is definitive or exceeds one day, these terms will be terminated automatically, unless another date or period is agreed.

Article 15 – Termination of the contract

The Party that is the victim of a breach may, notwithstanding the Termination clause for breach by a party of its obligations set out below, in the event of sufficiently serious non-performance of any of the obligations incumbent on the other Party, notify the Defaulting Party by any means of the termination for fault hereof, including on the day of the flight, pursuant to the provisions of Article 1224 of the French Civil Code.

It is expressly agreed between the Parties that the debtor of an obligation to pay under this agreement will be validly put on formal notice by the sole due date of the obligation, in accordance with the provisions of Article 1344 of the French Civil Code.

Article 16 – Applicable law – Language

These Terms and Conditions of Sale and the operations arising from them are governed by and subject to French law.

These Terms and Conditions of Sale are written in French. If they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.

Article 17 – Disputes

All disputes to which the purchase and sale operations concluded in application of these terms and conditions of sale may give rise, concerning both their validity, interpretation, performance, termination, consequences and follow-up, and which could not be resolved between the seller and the client, will be submitted to the competent courts under the conditions of ordinary law.

The Client is informed that they may in any case resort to conventional mediation, in particular with the Consumer Mediation Commission (French Consumer Code, art. L 612-1 and L. 616-1) or with existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.

You can find a mediator here (sport, leisure, etc.): https://www.economie.gouv.fr/mediation-conso/vous-etes-un-consommateur/quel-mediateur-saisir/mediateurs-references

Article 18 – Pre-contractual information – Client acceptance

The Client acknowledges having received, prior to placing their order and concluding the contract, in a legible and understandable manner, these Terms and Conditions of Sale and all the information listed in Article L 221-5 of the French Consumer Code, including in particular the following information:

• the essential characteristics of the Service, taking into account the communication medium used and the Service concerned;
• the price of the Services and ancillary costs;
• in the absence of immediate performance of the contract, the date or time period by which the Provider undertakes to perform the Service, except in the cases mentioned;
• information relating to the identity of the Provider, the instructors providing the service, their postal, telephone and electronic contact details, and their activities, if not apparent from the context; information relating to legal and contractual warranties and how they are implemented;
• the functionalities of the digital content and, where applicable, its interoperability;
• the possibility of resorting to conventional mediation in the event of a dispute;
• information relating to the right of withdrawal (existence, conditions, time limit, how to exercise this right and standard withdrawal form), return costs for Products, termination terms and other important contractual conditions;
• the accepted means of payment.

By ordering on the website flyddiction.com, any natural person (or legal entity) adheres to and fully accepts these Terms and Conditions of Sale and the obligation to pay for the Services ordered, which is expressly acknowledged by the Client, who waives, in particular, the right to rely on any contradictory document that would be unenforceable against the Seller.

Appendix I – Withdrawal form

This form must be completed and returned only if the Client wishes to withdraw from the order placed on flyddiction.com, except for exclusions or limits on exercising the right of withdrawal under the applicable Terms and Conditions of Sale.

For the attention of
FLYDDICTION
150 Chemin de Pré Monteux
74290 TALLOIRES-MONTMIN

I hereby notify you of my withdrawal from the contract relating to the order for the service provisions below:
– Order of “Date”
– Order number: …………………………………………………..
– Client name: …………………………………………………………………
– Client address: ……………………………………………………………..

Client signature (only in the case of notification of this form on paper):